Our Team

William "Skip" Miller

Founder, CEO

Skip Miller is Founder and President of M3 Learning, a ProActive Sales and Sales Management Training Company based in the heart of Silicon Valley.

As President of M3 Learning, Skip has provided training to hundreds of companies in over 35 countries. He created M3 Learning to “make a salesperson better on each individual call.” M3 Learning’s signature selling methodology, ProActive Selling™, is unique in its high-definition focus on the tactics of selling and proactive sales cycle control.

Skip is also the author of the runaway bestseller, ProActive Sales Management. Ranked number one by Amazon for five consecutive years, it has have been translated into multiple languages worldwide and has become the classic textbook for Sales Managers, both new and seasoned alike.

Skip is also the author of four other bestselling books including ProActive Selling, Knock Your Socks Off Prospecting, Ultimate Sales Tool Kit, and More ProActive Sales Management. He is currently at work on his sixth title.

Prior to starting M3 Learning, Skip was a Vice President for Dataquest, a leading high technology market research firm. He held numerous positions within Dataquest including Vice President, General Manager–North America, and Vice President for North American Sales and Marketing, During Skip’s tenure, the company’s revenue and earnings were unprecedented.

Prior to Dataquest, Skip spent 11 years with McDonnell Douglas in the Computer-Aided Design/Computer-Aided Manufacturing (CAD/CAM) market. His experience in sales, marketing and operational management spans more than 25 years.

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Tom W. Von Karl

Managing Partner

Tom’s background includes over 25 years of executive-level sales and sales management experience with Fortune 100, Fortune 500 and start-up companies. For the past 12 years, Tom has successfully run the Executive Search firm TVK and ASSOCIATES, INC. TVK provided retained recruiting services for CEOs and VP of Sales as well as seed investment to high-technology start-up companies.

“From the years of being an individual contributor and then being promoted to management, I understand first hand the complex sales challenges of any individual or organization. While running my own business in Executive Search, I was challenged by a whole new set of ‘opportunities’. What I learned from interviewing thousands of candidates combined with the Tools that M3 has authored is truly a unique offering. At the end of the day we are all selling something. Why not acquire and practice tools that will make you better than you are today?”

Tom joined M3 Learning in April of 2010 as a Managing Partner. He resides in San Francisco and Saint Helena with his wife, Shirley and son, Oliver.

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Susan Love

Senior Vice President of Sales & Marketing

Susan Love brings more than 20 years of strategic sales and marketing experience to M3 Learning. For 15 years, she served as CEO of Carlen Media Group, a curiosity-driven, integrated marketing agency based in San Francisco. Before forming the agency in 1996, Love worked with Pride Institute, an international management company, serving first as Vice President of Sales and Marketing and then as Chief Operating Officer.

Love is also an experienced reporter in newspaper, radio and new media and has an extensive background in medical publishing, including the marketing of books, electronic media and trade journals in both the U.S. and international markets. Love earned a degree in journalism from Pennsylvania State University.

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